Terms of Service

Effective Date: [Insert Date, e.g., March 1, 2026]

🚨 NO EMERGENCY SERVICES: Therapy Hall does not provide emergency psychiatric or crisis intervention services. If you are experiencing thoughts of self-harm or a medical emergency, please call 112 (India) or visit the nearest hospital emergency room immediately.

1. Acceptance of Terms

By accessing https://therapyhall.in/ ("the Website"), you agree to be bound by these Terms of Service and all applicable laws in India. This is a legally binding agreement between you and Therapy Hall.

2. Eligibility

You must be at least 18 years of age to use our services. If you are under 18, you may only use the services with the involvement and explicit consent of a parent or legal guardian.

3. Nature of Services

Therapy Hall provides a platform connecting users with qualified mental health professionals. We are a facilitator of wellness; the therapeutic relationship is strictly between you and your assigned therapist. We do not guarantee specific outcomes from therapy.

4. Payments and Cancellations

Payments: All fees must be paid in advance via our authorized payment gateways.
Cancellations: Appointments cancelled at least 24 hours in advance are eligible for a full refund or reschedule.
Late Cancellations: Cancellations made within 24 hours of the session may incur a 50% to 100% cancellation fee at our discretion.

5. Professional Conduct & Boundaries

Users are expected to maintain respectful communication. Any form of harassment, recording of sessions without consent, or abusive behavior toward therapists will result in immediate termination of services without a refund.

6. Limitation of Liability

To the maximum extent permitted by law, Therapy Hall shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or sessions. Our total liability is limited to the amount paid by you for the specific session in dispute.

7. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City, e.g., Delhi/Mumbai], India.

8. Contact Information

Questions about the Terms of Service should be sent to us at [Insert Email Address].